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In many B2B companies, particularly in IT, professional services, and industrial sectors, marketing is still too often seen as “just” a support function. It may be isolated from other business functions, with its role as a strategic partner to the organization remaining unclear. When it’s time for marketing to present in management meetings, discussions often dive straight into tactical details. This places marketing directors in a challenging position: they need to reshape perceptions and demonstrate marketing’s significance in achieving business objectives.
This article explores how you, as a marketing director, can take your position within the management team and establish marketing as a strategic and credible business partner. Whether you’re new to the management team or a seasoned member looking to elevate your role, these insights will help.
1. Clarify your vision and make it strategic
One of your most important tasks is to define and document where the marketing function should be in the next 3-5 years and how it will support business goals. Marketing needs to grow alongside the organization. This requires:
- Understanding the business strategy: Dive deep into your company’s strategy, goals, markets, and customer base.
- Defining marketing’s purpose: Clearly demonstrate how marketing creates value and where it delivers the greatest benefit—whether by driving demand, strengthening the brand, or building customer loyalty.
- Communicating the vision: Marketing leadership must speak the same language as the rest of the leadership team to ensure a shared understanding of how marketing generates value. Without this alignment, marketing risks being seen as merely tactical or disconnected from broader business priorities. To drive real impact, the leadership team must recognize why marketing requires investments, the right resources, and continuous development.
2. Bring the voice of the customer to the management team
Marketing is one of the key functions with an excellent opportunity to truly understand the entire customer journey, from the first touchpoint to long-term relationships. It’s your responsibility to ensure that customer needs and insights are considered in decision-making. You can achieve this by:
- Presenting customer data and trends: Share concrete insights about customer behavior, needs, and expectations. If you can provide data on how your customers buy, you will have a strong position.
- Building bridges with other functions: Collaborate with sales, product development, and customer service to enhance and distribute customer insights throughout the organization.
3. Put an end to micromanagement
In many organizations, marketing directors must contend with outdated perceptions and expectations, as well as micromanagement. This often manifests in requests for marketing teams to focus solely on organizing events or producing individual sales brochures. Change this dynamic by:
- Taking active leadership: Demonstrate your expertise and lead with a clear vision. Set priorities and don’t be afraid to say “no” to activities that don’t support strategic goals.
- Being proactive: Present your own ideas to leadership on where marketing can create the most value—don’t wait to be told what to do.
4. Love the business more than marketing
Management teams value marketing directors who can speak the language of business. This means shifting your focus beyond just marketing metrics and understanding how your work impacts revenue, profitability, pricing power, and market share.
- Leverage business metrics: Link your marketing activities to your own priorities and through that to your focus areas and eventually to your business objectives.
- Collaborate closely with finance and sales or business leadership: Ensure that marketing is seen as part of the growth strategy, not just a cost center.
5. Build a culture where marketing leads
For marketing to be a strategic partner, it must demonstrate leadership. This means that the marketing team must take an active role in identifying and executing new opportunities.
- Innovate and pilot: Bring new ideas to the table and test them boldly.
- Inspire and be inspired: Ensure your marketing team is motivated and understands the significance of their work. At the same time, show the leadership team how marketing can be a growth engine for the business.
Conclusion
Establishing your role as a marketing director within the management team doesn’t happen overnight. It requires persistent effort, a clear direction, and the ability to challenge preconceived notions. By demonstrating how marketing can create value at a strategic level, you lay the foundation for marketing to be seen not only as a key business partner but also as a role that supports the success of the entire organization. Focus on where marketing is headed, not just the next tactical steps.
Mavenfirst Business Plan lays the foundation for a world-class marketing function by clarifying where do you want to go and what do you need to do to get there. Read more here.
Now it’s your turn to take the reins and position marketing where it belongs: at the core of the business.